Ihsan Information Centre
A touchscreen experience for Melbourne's Coburg Islamic Centre — letting any visitor, explore Islam's teachings, stories, and resources at their own pace, backed by a content platform the centre's own team runs.
The Challenge
The Coburg Islamic Centre has been a cornerstone of Melbourne's Muslim community since 1976 — a hub for worship, education, and community life. As it grew, its leadership wanted to turn that knowledge outward: to project Islam’s true teachings, past the common misconceptions, and build genuine interfaith understanding.
Historically that outreach leaned on printed material and one-to-one conversation. Effective, but bounded by who happened to be on the floor. CIC wanted a modern, interactive way for visitors to explore on their own terms, inside the centre itself — a screen on a public floor, used by anyone walking past, running all day.
Our Response
We designed and built the Ihsan Information Centre as two halves of one system: a locked-down touchscreen interactive for visitors, and a content platform that lets CIC's own team run it.
Visitors explore rich-text articles, video and audio, an FAQ that tackles real questions and misconceptions about Islam, first-person stories from Muslims about their own journeys, curated information packs that bundle related material, and a fast search across all of it.
The Outcome
The Ihsan Information Centre gives CIC a permanent, self-running front door to Islamic knowledge on the floor of the centre — somewhere any visitor can explore at their own pace, whether they've come to learn, to reflect, or simply out of curiosity. It handles the routine questions on its own, freeing staff and volunteers for the conversations that matter.
Because the team owns the content directly, the centre's Dawah and engagement work is no longer paced by print runs or developer availability — CIC keeps it current itself.
Gallery
Ihsan - Home Screen
Ihsan - Resource Collections
Ihsan - Islam Q&A
Ihsan - Learning Kits
Ihsan - Resource Search
The Conclusion
Ihsan is an example of what happens when community knowledge is treated as a living experience — designed for the people walking through the door, and owned by the people who serve them.